Questions you may have about 100% soy candles
What is so good about soy anyway?
Soy is natural and helps the American farmer. There are no additives or chemicals in the
wax that we use.
What makes them smell so good?
We use high quality, concentrated, fragrance oil in our wax that will fill the room with a robust scent. We make sure our oil vendors comply with global RIFM and IFRA standards.
I have received my order and my candle has a pool of oil on the top, is it melting?
Quick answer: No, It's not. Our candles are made from 100% Soy wax. "Sweating" and "Frosting" are a normal occurrence with 100% vegetable waxes. You can drain the pool from the top or blot the top of the candle with a paper towel. Once the candle has had its initial burn the sweating will be limited.
How long should the initial burn be?
Great Question! The initial burn of the candle should be between 30 minutes to an hour.
Soy wax has a "memory" as to how it burns. After the initial burn, the candle should burn the exact same way each time it is lit.
How long will my candle last?
After several burn tests, we estimate that most Reeds in the Valley candles burn for 3.5 hours per ounce of wax (and oil combination) in the jars. So if you have an 8oz candle, it should last over 28 hours of continuous burn.
My candle is ablaze! What should I do?
BLOW IT OUT! If the candle flame becomes unmanageable, please extinguish it immediately.
It is best to allow the candle to cool for 30 minutes to an hour and trim the scorched part of the wick.
The main reason for a candle to "torch" is that the wick is too long. Other reasons, which are rare, would include too much oil in the wax, or a defective wick.
If you have any more questions, please feel free to contact us or visit
http://www.candles.org/safety_rules.html for more candle safety tips.
Thank you again for choosing Reeds in the Valley!